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26 January 2013

KM - The Return on Investment


Evidence of this impact of KM comes from the Most Admired Knowledge Enterprise (MAKE) survey.

The 2002 'Global MAKE Winners' were chosen, in various categories, by an international panel of senior executives and leading KM experts.

The panel rated organisations against a framework of eight key knowledge performance dimensions,  as shown in Figure 28:


Reference(s)
Book
Ichijo, K. & Nonaka, I. (2006) Knowledge Creation and Management: New Challenges for Managers. Oxford University Press: United Kingdom (UK), England, Oxfordshire, Oxford. [ISBN: 9780195159622]. [Available on: Amazon: https://amzn.to/3DaXaRB].
Book
Ward, J. & Peppard, J. (2002) Strategic Planning for Information Systems. 3rd Edition. John Wiley & Sons: United Kingdom (UK), England, West Sussex, Chichester. [ISBN: 9780470841471]. [Available on: Amazon: https://amzn.to/3NgTQZB].

Reference (or cite) Article
Kahlon, R. S. (2013) KM: The Return on Investment [Online]. dkode: United Kingdom, England, London. [Published on: 2013-01-26]. [Article ID: RSK666-0000086]. [Available on: dkode | Ravi - https://ravi.dkode.co/2013/01/km-return-on-investment.html].

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