SQM and INSPIRE 2013 Conferences / Abstract and Outcome

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Presenting Paper

@

Annual21st International SQM (Software Quality Management) &
14th INSPIRE (International Conference for Process Improvement, Research and Education) Conferences

BCS London Conference Centre

3-5 September 2013

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The Principles and Application of Planguage for Managing System Innovation
Man-Chie Tse^1,2 & Ravinder Singh Kahlon ^1,2

{Man-Chie, Ravi}@dkode.co
¹ dkode Limited, London, United Kingdom.
² University of Ulster, Ulster Business School, Northern Ireland, United Kingdom.

Management of systems innovation refers to managing the innovation process and the implementation of its results within an organisation context. In today’s dynamic and turbulent world, organisations face a serious challenge which is to either perish or revolutionise. Unless an organisation evolves and updates the ways services and products are delivered, a risk of being overtaken by competitors will be encountered.

Within the tradition of IT projects, engineering system design requirements purely focused on qualitative statements. Such statements are ambiguous and can lead to failures without ever making any impact. This paper aims to investigate the principles of Planguage, developed by Tom Gilb.

The objective of the paper considers the application of Planguage in order to determine meeting performance targets, resource cuts and increasing service demands in a healthcare systems innovation case study. The primary benefit is that the uptake of Planguage has the potential to reduce uncertainty and deliver significant efficiency savings effectively.  

Keywords:

• Planguage,
• Stakeholders,
• Modelling Language,
• System Performance,
• Quantified Quality Requirements.

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Outcome

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Reference(s)
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	Slides		Tse, M.-C. & Kahlon, R. S. (2013) How Planguage Measurement Metrics Shapes System Quality [Slides]. Academic Conferences and Publishing International: Belgium, Brussels. [Accessed on: 2014-11-04]. [Available on: dkode | Ravi: https://ravi.dkode.co/2013/09/ecie-2013-conference-abstract-paper-2.html].
	Conference		Tse, M.-C. & Kahlon, R. S. (2013) The Principles and Application of Planguage for Managing System Innovation. In: E., G., Ross, M. and Staples, G., of editor(s) of the: Annual 21st International SQM (Software Quality Management) and 14th INSPIRE (International Conference for Process Improvement, Research and Education) Conferences, 2nd-5th September 2013. British Computer Society, The Chartered Institute for IT: United Kingdom (UK), England, London, Covent Garden, Volume: 21st, Page(s): 1-9. [Available on: Google Scholar: https://scholar.google.com/citations?view_op=view_citation&hl=en&user=DqNjAtMAAAAJ&citation_for_view=DqNjAtMAAAAJ:IjCSPb-OGe4C].
	Slides		Tse, M.-C. & Kahlon, R. S. (2013) The Principles and Application of Planguage for Managing System Innovation [Slides]. British Computer Society, The Chartered Institute for IT: United Kingdom (UK), England, London, Covent Garden. [Accessed on: 2014-11-04]. [Available on: dkode | Ravi: https://ravi.dkode.co/2013/09/sqm-inspire-2013-conferences-abstract.html].
	Poster		Tse, M.-C. & Kahlon, R. S. (2013) The Principles and Application of Planguage for Managing System Innovation [Poster]. British Computer Society, The Chartered Institute for IT: United Kingdom (UK), England, London, Covent Garden. [Available on: dkode | Ravi: https://ravi.dkode.co/2013/09/sqm-inspire-2013-conferences-abstract.html].
	Book		Yin, R. K. (2002) Applications of Case Study Research. 2nd Edition. SAGE Publications: United States of America (USA), California (CA), Ventura, Thousand Oaks. [ISBN: 9780761925507]. [Available on: Amazon: https://amzn.to/3Mhf9eJ].

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Reference (or cite) Article
	Kahlon, R. S. (2013) SQM & INSPIRE 2013 Conferences / Abstract & Outcome [Online]. dkode: United Kingdom, England, London, Covent Garden. [Published on: 2013-09-08]. [Article ID: RSK666-0000119]. [Available on: dkode | Ravi - https://ravi.dkode.co/2013/09/sqm-inspire-2013-conferences-abstract.html].

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