Human Factors in KM

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Figure 22 illustrates the People as a Resource, which two key themes are presented by Johnson and Scholes (2002):

Thus, the human resource issue must be seen as one of organisation-wide, strategic importance rather than of merely departmental or tactical significance.

Table 14 illustrates Soft and Hard Human Resource Approaches that were defined by Johnson and Scholes (2002):

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Reference(s)
	Book		Johnson, G., Scholes, K. & Whittington, R. (2007) Exploring Corporate Strategy: Text & Cases with Companion Website Student Access Card: Text and Cases. 8th Edition. Financial Times Prentice Hall: United Kingdom (UK), England, Essex, Harlow. [ISBN: 9780273711926]. [Available on: Amazon: https://amzn.to/3f7sg4u].

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Reference (or cite) Article
	Kahlon, R. S. (2013) Human Factors in KM [Online]. dkode: United Kingdom, England, London. [Published on: 2013-01-26]. [Article ID: RSK666-0000078]. [Available on: dkode | Ravi - https://ravi.dkode.co/2013/01/human-factors-in-km.html].

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