ECKM 2011 Conference - Abstract and Outcome

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Present Paper & Poster

@

The 12th European Conference on Knowledge Management (ECKM) 2011

University of Passau, Passau, Germany.

1-2 September 2011

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  What’s your Strategy for Measuring IT & Non-IT
for Knowledge Management in an Organisation?

Ravinder Singh Kahlon & Man-Chie Tse {RK350, MT631}@live.mdx.ac.uk

Middlesex University, School of Engineering and Information Sciences

The Burroughs, London, NW4 4BT, United Kingdom.

This paper presents and describes a new pragmatism orientation technique for identifying and measuring knowledge management to grow an organisation. The technique brings together Dilip Bhatt KM components. The empirical study presents results, a Kiviat diagram, highlights the principal significance for comparison alignment between two KM models (Non-IT and IT connections) using Composite Features Diagramming methodology.

This method illustrates an abundance characteristics component results in visual qualitative technique that also enables conducted quantitative evaluation to fundamentally analyse, measure and transform an organisation success level retrospectively. It studies these links in a Healthcare organisation context, where KM is a strategic concern. Finally, further recommendation is subsequently addressed for future exploration works.

Keywords:

• Knowledge Management (KM)
• Composite Features Diagramming (CFD)
• Knowledge Management Systems (KMS)
• Knowledge Management Models (KMM)
• Information Technology (IT)
• Models Metrics
• Kiviat

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Outcome
Excellent Result

We have greatly benefited immensely from the orientation structured yet flexible conference, each unique in its range of topic as well as the outlook it provides in the history. We found especially the availability of broad knowledge from both alike practitioners and academics allowing us to integrate experience and learning. This helped us to consolidate in-depth understanding of our research field and prepare us for the rigours of elevating and exposure of different lens of our international clients.

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Reference(s)
	Journal		Alavi, M. & Leidner, D. E. (1999) Knowledge Management Systems: Issues, Challenges, and Benefits. Communications of the Association for Information Systems, Volume: 1, Issue: 2es, Page(s): 1. [doi: 10.17705/1CAIS.00107]. [Available on: AIS: https://aisel.aisnet.org/cais/vol1/iss1/7].
	Web		Bhatt, D. (2000) EFQM - Excellence Model and Knowledge Management Implications [Online]. European Foundation for Quality Management: Belgium, Brussels. [Accessed on: 2009-04-16]. [Available on: eKnowledgeCenter.com: http://www.eknowledgecenter.com/articles/1010/1010.htm].
	Journal		Georgiadou, E. (2003) GEQUAMO—A Generic, Multilayered, Customisable, Software Quality Model. Software Quality Journal, Volume: 11, Issue: 4, Page(s): 313-323. [doi: 10.1023/A:1025817312035]. [Available on: Springer: https://link.springer.com/article/10.1023/A:1025817312035].
	Blog		Kahlon, R. S. (2009) Ravi | Researching ⦁ Projects ⦁ Development | [Online]. dkode: United Kingdom (UK), England, London. [Published on: 2009-01-16]. [Article ID: RSK666-0000000]. [Available on: dkode | Ravi: https://ravi.dkode.co].
	Blog		Kahlon, R. S. (2011) ECKM 2011 Conference / Presentation & Poster [Online]. dkode: Germany, Bavaria, Niederbayern, Passau. [Published on: 2011-11-02]. [Article ID: RSK666-0000027]. [Available on: dkode | Ravi: https://ravi.dkode.co/2011/11/eckm-2011-presentation.html].
	Conference		Kahlon, R. S. & Tse, M.-C. (2011) What's your Strategy for Measuring IT & Non-IT for Knowledge Management in an Organisation? In: Lehner, F. and Bredl, K., of editor(s) of the: Proceedings of the 12th European Conference on Knowledge Management, 1st-2nd September 2011. Academic Conferences and Publishing International: Germany, Bavaria, Niederbayern, Passau, Volume: 12th, Page(s): 1141-1146. [Available on: Google Scholar: https://scholar.google.com/citations?view_op=view_citation&hl=en&user=DqNjAtMAAAAJ&citation_for_view=DqNjAtMAAAAJ:d1gkVwhDpl0C].
	Poster		Kahlon, R. S. & Tse, M.-C. (2011) What's your Strategy for Measuring IT & Non-IT for Knowledge Management in an Organisation? [Poster]. Academic Conferences and Publishing International: Germany, Bavaria, Niederbayern, Passau. [Available on: dkode | Ravi: https://ravi.dkode.co/2011/08/our-eckm-2011-adventure.html].
	Web		Tse, M.-C. (2009) MC Knowledge Management [Online]. Google Blogger: United States of America (USA), California (CA), Santa Clara, Mountain View. [Accessed on: 2010-01-22]. [Available on: dkode | MCT: http://mc-tse.blogspot.com].
	Book Section		Yogesh, M. (2001) From Information Management to Knowledge Management: Beyond the "Hi-Tech Hidebound" Systems. In: Yogesh, M., of editor of. Knowledge Management and Business Model Innovation. Page(s): 115-134. Idea Group (IGI Global): United States of America (USA), Pennsylvania (PA), Dauphin, Hershey. [ISBN: 9781878289988]. [Available on: IGI: https://www.igi-global.com/gateway/chapter/129623].

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Reference (or cite) Article
	Kahlon, R. S. (2011) ECKM 2011 Conference / Abstract & Outcome [Online]. dkode: Germany, Bavaria, Niederbayern, Passau. [Published on: 2011-09-16]. [Article ID: RSK666-0000026]. [Available on: dkode | Ravi - https://ravi.dkode.co/2011/08/our-eckm-2011-adventure.html].

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